At Spark Nutrition & Health, your privacy is not just important, it’s essential to how we provide care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage in our nutrition services.

We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario’s Personal Health Information Protection Act (PHIPA).

Information We Collect

We collect information only as needed to deliver our services and improve your experience. This may include:

  • Personal Information – such as your name, email address, phone number, and other details provided when you book a service, complete forms, or contact us.
  • Health Information – medical history, dietary intake, symptoms, and other details you share during consultations. These are collected only with your consent and used exclusively to provide nutrition care.
  • Technical Information – such as IP address, browser type, and pages visited on our website, collected automatically to help improve site functionality and user experience.

How We Use Your Information

Your information may be used to:

  • Provide and personalize Nutrition Counseling Services
  • Communicate with you regarding appointments, updates, or inquiries
  • Comply with professional, regulatory or legal obligations.

We never sell or share your personal or health information with third parties for marketing purposes. 

How We Protect Your Information

  • Secure Storage: All health records are stored in Practice Better, a PHIPA- and HIPAA-compliant platform with encryption and secure servers.
  • Limited Access: Only authorized staff have access to client information.
  • Website Data: Any technical information collected online is anonymized and used only for improving our website.

Third-Party Links

Our website may include links to external sites (e.g., articles, resources, partner services). Once you leave our site, we are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

Your Rights

You have the right to:

  • Request access to the personal or health information we hold about you
  • Ask us to correct or update inaccurate or outdated information
  • Withdraw consent for certain uses of your information at any time

Contact us with questions or concerns about how your information is collected, stored, or usedWe aim to respond to all requests in a respectful and timely manner.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page. We encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Phone: (613) 322-6205

Website: https://sparknutritionandhealth.ca/